Parental Complaints

We pride ourselves on being a listening school.  We want to know if we are doing things well.  Equally, we also want to know if there are areas that we can improve.

We ensure that we do this regularly through;

  • Good communication and an open door policy
  • Issues being discussed at our Parents' Forum
  • Anonomised annual parent surveys

Complaints are very rare.  When they do occur, we want to manage them transparently and ensure that everybody is treated with dignity and respect.

The guidance attached will help you to approach the school with a complaint.